Research · cybersecurity · information systems · human factors

Secure digital systems must work in the hands of real users.

I study the relationship between technology, security risk and human decision-making. My aim is to understand real user behaviour and help design digital systems that are clear, usable and responsible.

Core question
How to connect security, usability and human behaviour
Methodological basis
Empirical analysis · evaluation · modelling
Application settings
Organisations · public administration · digital services

Research premise

Technology does not operate in a vacuum

A security problem cannot be explained by technology alone. The person, the situation and the organisational environment also matter.

Users often know basic security recommendations, yet do not follow them in a specific situation. I therefore examine the gap between stated knowledge, actual behaviour and the conditions that shape a decision.

A technically effective measure can fail in practice when it is unclear, difficult to use or misaligned with the user’s goal. I therefore connect security with HCI, usability evaluation and risk communication.

I apply the same perspective to information systems and AI-supported solutions. Alongside performance, I examine explainability, trustworthiness, organisational value and meaningful human oversight.

Research agenda

Main research directions

These strands share a common objective: to explain how technical, behavioural and contextual factors jointly determine the quality and security of a digital system.

01 · BEHAVIOUR

Security decisions and the knowledge–behaviour gap

I investigate why actual behaviour departs from users’ knowledge and stated intentions. This includes decisions on public Wi-Fi networks, the use of protective mechanisms, authentication and digital risk perception.

Focus risk knowledge · situational pressure · convenience · habits · trust
02 · USABILITY

Usable security and risk communication

I assess whether users understand security controls, can apply them correctly and see their purpose. The aim is to find a balance between protection, cognitive load and a smooth interaction with the system.

Focus HCI · authentication · warnings · clarity · user experience
03 · RISK

Explainable risk modelling and adaptive protection

I design and evaluate models that combine technical vulnerability, user behaviour and situational context. The emphasis is on interpretable results and proportionate responses rather than opaque automated decisions.

Focus behavioural risk · context · non-compensatory models · explainability
04 · EVALUATION

Information systems and AI support evaluation

I examine the quality, usability and value of information systems and digital services. In AI-supported expert and knowledge-based systems, I also study trust, communication adaptation, human oversight and the ability to contest decisions.

Focus IS quality · decision support · responsible AI · human control

Methodological approach

From observation to a testable conclusion

I choose methods to fit the research question. The common principles are a transparent process, proportionate interpretation and checks that findings hold beyond a single analytical scenario.

01 · OBSERVE

Identify the real problem

Research questions start with specific user behaviour, a decision-making situation or an organisational need.

02 · MEASURE

Gather several forms of evidence

I use surveys, experiments, usability evaluation and the analysis of operational and behavioural data.

03 · MODEL

Explain relationships and risk

I compare statistical and decision models with alternatives and assess their stability, limitations and interpretability.

04 · VALIDATE

Return the result to practice

Conclusions must reflect the strength of the evidence and support the design, evaluation or governance of digital solutions.

Evidence and methods

Combining data with context

I connect quantitative results with an understanding of the setting in which the data were produced. Statistical significance alone is insufficient when the practical meaning and limitations of a finding cannot be explained.

  • surveys and behavioural data,
  • field and controlled experiments,
  • usability and user experience evaluation,
  • statistical modelling and sensitivity analysis.

Practical relevance

Research that supports decisions

The findings inform the design of security controls, digital services and AI-supported systems. They are relevant to public administration, organisations, education and user interface development.

usable security HCI risk assessment IS evaluation responsible AI decision support

Outputs and collaboration

From a research question to publication and practice

Publications and projects present the specific results. Please contact me to discuss research collaboration, a joint project or an expert consultation.